FAQ

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

Our protein bars are designed for general consumption, but please check the ingredient list on each bar to ensure it meets your dietary needs. They may contain allergens like nuts or dairy.

Keep your TrueFuel bars in a cool, dry place away from direct sunlight. Do not refrigerate unless specified on the packaging.

We strive to keep our bars as natural as possible. Most flavors are free from artificial sweeteners and preservatives, but always check the ingredient list for each product.

Unfortunately, we do not offer returns or refunds for taste preferences. Returns or exchanges are only accepted if the product is damaged or incorrect.
Each bar comes with a best-before date printed on the packaging. Typically, our bars have a shelf life of 6–12 months from the date of manufacture.
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